Shipping policy
Versandrichtlinie / Shipping Policy
Bearbeitungszeit / Processing Time Orders are processed within 3–5 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Versand / Shipping We ship worldwide. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Lieferzeiten / Estimated Delivery Times
- Germany: 2–5 business days
- Europe: 5–10 business days
- Rest of the world: 10–20 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Versandkosten / Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order.
Zoll & Einfuhrsteuern / Customs & Import Duties For orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our shipping costs.
Verlorene oder beschädigte Pakete / Lost or Damaged Packages If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at [your contact email] so we can resolve the issue promptly.